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Frequently asked questions

Booking, payment, meeting your driver, luggage, changes and cancellation.

How do I book a transfer?
Choose your destination, date and flight in the booking form. The price for the whole car is shown before you pay.
How will my driver find me at the airport?
Our greeter waits at desk 40, opposite the only arrivals exit: give your name and your car is at the desk within 2 minutes. You receive your driver's details 4 hours before pickup.
What happens if my flight is delayed?
We follow your flight and the driver goes by the real landing time. Waiting is free of charge, with no time limit.
What car will pick me up?
A Mercedes Vito with leather seats, air conditioning and Wi-Fi, for up to 6 passengers and 5 large suitcases.
Is the price per person?
No, per car. It stays the same for up to 6 passengers and their luggage.
Can I cancel for free?
Yes, up to 24 hours before pickup, with a full refund. Within 24 hours of pickup, 50 percent of the price is charged.
Are child seats available?
Yes, baby seats and boosters. Add them in the booking form; the extra charge is shown in your total before you pay.
How can I pay?
By card when you book, or pay a deposit online and the rest in cash to the driver. Card payments are processed securely by Stripe.
Does a night transfer cost more?
The price for the time you choose is shown in the booking form before you pay. That is the amount you pay.
What is the meet and greet service?
Our greeter meets you at desk 40, opposite the only arrivals exit, and your car pulls up at the desk within 2 minutes; the driver helps you with your luggage.
Which destinations do you drive to?
From Antalya Airport to 36 destinations, including Belek, Side, Alanya, Kemer, Kaş, Kalkan, Fethiye and Marmaris.
Can I change my booking?
Yes, up to 12 hours before pickup, if a driver is free. If the new trip costs more or less, we tell you the difference first.

Still have questions?

Write to us on WhatsApp, call or send an email. We answer in your language, usually within 30 minutes.

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