Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use TORVIAN Transfer services, we collect the following personal information necessary to process your transfer booking:

• Full name
• Email address
• Phone number
• Flight details
• Hotel/accommodation information
• Payment information (processed securely via Stripe)

2. How We Use Your Information

We use your personal data to:

• Process and confirm your transfer booking
• Communicate pickup details and updates
• Assign a driver and vehicle to your transfer
• Process payments securely
• Send booking confirmation and receipt
• Improve our services

3. Data Sharing

We share your information only with:

• Assigned drivers: Name, phone, pickup location, and flight details necessary for the transfer
• Stripe: Payment processing (PCI DSS compliant)

We do not sell your personal data to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption, secure database storage, and access controls.

5. Data Retention

We retain your booking data for up to 2 years for operational and legal compliance purposes. Payment data is handled by Stripe and subject to their retention policy.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Cookies

We use essential cookies for language preference, currency selection, and session management. See our Cookie Policy for details.

8. Contact Us

For privacy-related inquiries, contact us at torviantransfer@gmail.com