What you need to book
Your destination or hotel, the date and time of your flight, the number of passengers and suitcases, and any child seats. With your flight number we can follow your arrival.
Booking with TORVIAN
What you need, how you pay and what happens after you book.
Flight tracking
Give us your flight number. The driver goes by the real landing time and waits for you free of charge, with no time limit.
Free cancellation
Cancel up to 24 hours before pickup and you get the full amount back.
Card or cash
Pay by card when you book, or a deposit online and the rest in cash to the driver.
Help day and night
WhatsApp, phone or email. We answer in your language, usually within 30 minutes.
Return trip in one go
Book the ride back to the airport in the same form; we set the hotel pickup from your flight time.
Price per car
The total for the whole car, extras included, is shown before you pay.
How booking works
How you pay
Prices are set in euros per car, and you can view them in another currency. Pay the full amount by card when you book, or a deposit online and the rest in cash to the driver. Card payments are processed by Stripe.
After you book
The confirmation email with your reservation code arrives straight away, and the driver's details reach you before you fly. With the code you can check your booking on the Track booking page at any time.
Changing or cancelling
You can change the date, time or address up to 12 hours before pickup, if a driver is free. Cancellation is free up to 24 hours before pickup; after that, 50 percent of the price is charged.
Questions about booking
How long does booking take?
A few minutes: choose the destination and date, enter your flight and passengers, and pay. The confirmation arrives by email straight away.
Can I book the return trip as well?
Yes. Add the return in the same form, or book it on its own later. We set the hotel pickup time from your departure flight.
Is the price per person or per car?
Per car. It stays the same for up to 6 passengers and their luggage.
Does a night arrival cost more?
The price for the time you choose is shown in the form before you pay. That is the amount you pay.
How can I pay?
By card when you book, or a deposit online and the rest in cash to the driver.
Can I add a child seat?
Yes, tick it in the booking form. The extra charge is included in the total you see before you pay.
Can I change or cancel my booking?
Changes are possible up to 12 hours before pickup, if a driver is free. Cancellation is free up to 24 hours before pickup.
How do I check my booking?
Enter your reservation code on the Track booking page; the status of your transfer is shown there.
Book your private transfer online in a few minutes. The price is for the whole car and is shown before you pay; you pay by card, or with a deposit online and the rest in cash to the driver. After booking you receive your confirmation and reservation code by email, and our office is reachable in your language until you reach your hotel.
